Shipping policy

OVERVIEW

This domain name https://purfermeproject.com/ and its related sub‑domains, sites, services, and tools (collectively, “Website”) is owned and operated by Purferme Project Private Limited. Throughout the Website, the terms “we”, “us” and “our” refer to Purferme Project Private Limited, bearing CIN No.: U10790KA2024PTC191717 (which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to include its successors, affiliates, and permitted assigns) (“Puŕ Fermé Project”). This Shipping Policy (“Return and Refund Policy”) explains the details of processes and procedures.

 

SHIPPING POLICY

At Puŕ Fermé Project, we are committed to delivering your order in a fast, safe, and reliable manner.

SHIPPING PARTNERS

We primarily use Shiprocket - a leading logistics platform in India—to ensure timely and efficient delivery of all our products. Depending on your delivery location and product availability, we will select the best courier partner to serve you.

 

SHIPPING TIMELINE

  • Order Processing: All orders are processed within 1–2 business days (excluding weekends and public holidays).
  • Delivery Timeframe: Once shipped, you can typically expect delivery within:
    • Metro Cities: around 4 business days
    • Others: around 8 business days

Please note that delays may occasionally occur due to high demand, weather conditions, or unforeseen logistical issues.

 

SHIPPING CHARGES

  • Prepaid Orders: Free shipping on all prepaid orders above ₹599.
  • Cash on Delivery (COD): COD is currently unavailable.

 

ORDER TRACKING

Once your order is dispatched, you will receive a shipping confirmation email or SMS with a tracking link. You can use this to monitor the real-time status of your shipment via Shiprocket tracking.

 

DELIVERY ADDRESS

Please ensure that your shipping address and contact number are accurate when placing your order. We are not responsible for delays or non-delivery due to incorrect or incomplete address details.

 

MISSED DELIVERIES

If the order is not accepted, it will be returned to us. Re-delivery charges may apply in such cases.

 

If you have any questions about your delivery, contact us at info@purfermeproject.com — we're here to help!

Thank you for shopping with us! We appreciate your business and are here to assist you with any inquiries or concerns.

 

GRIEVANCE OFFICER

For registering your concerns, complaints or grievances, please write to our designated officer at the email address mentioned below in relation to any violation of this Policy or applicable laws. The designated officer shall redress the concerns, complaints or grievances in accordance with applicable laws.

Mr. Abhinav Sharma 

Designation: Founder 

Purferme Project Private Limited, 

Cabin 12, GB 120, High Street Mall, 

Kapurbavdi, Thane – 400608 

Email: info@purfermeproject.com 

Phone: +91‑9892640386 

Time: Mon – Fri 10:00 – 17:00

 

HOW TO CONTACT US

Questions about this policy should be sent to us at info@purfermeproject.com.