Everything about our ingredients, sourcing, orders and returns — from farm to plate.

Yes, absolutely. Everything we make uses clean, high-quality ingredients — you won't find artificial colors, flavors, or preservatives in any Puŕ Fermé product. What's on the label is what's in the pack.

We work closely with trusted farms and suppliers, in India and around the world, and every single ingredient is held to our own strict standards for purity and potency before it ever makes it into a Puŕ Fermé product.

We know allergies are serious, so we always recommend checking the product label before you buy. Some of our variants may carry traces of nuts, soy, or gluten, and we make sure that's clearly disclosed on every pack.

You can order directly from our website, or through Flipkart or Amazon. Wherever you shop, you're getting the same product, made the same way.

Purchases made from the online store of https://purfermeproject.com cannot be returned after purchase. We offer full replacement of products that might be damaged in transit. Replacement orders are processed soon after our customer support team validates the damage via communication over e‑mail or phone.

Replacement orders will be processed only if the query is raised within 7 days of placing the order. Any queries or concerns beyond 7 days from the order‑confirmation date will not be entertained. We will take the returned product back with us and issue a refund to you by way of a discount coupon of the same amount that can be accrued on any product on our website.

Any cancellations can be processed within 24 hours of placing the order by writing to us at info@purfermeproject.com. Refund for cancelled orders will be processed to the original mode of payment within 5‑10 working days.

Questions about this policy should be sent to us at info@purfermeproject.com.

For registering your concerns, complaints or grievances, please write to our designated officer at the email address mentioned below in relation to any violation of this Policy or applicable laws. The designated officer shall redress the concerns, complaints or grievances in accordance with applicable laws.

Mr. Abhinav Sharma
Designation: Founder
Purferme Project Private Limited,
Cabin 12, GB 120, High Street Mall,
Kapurbavdi, Thane – 400608
Email: info@purfermeproject.com
Phone: +91‑9892640386
Time: Mon – Fri 10:00 – 17:00

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